Online Support Request

Submit a question or comment and we will return your answer within three working days.

Ruger Customer Service will be closed Thursday, July 30th while we upgrade our computer system and train our staff to better serve you.
We will reopen for business with limited ability to process service requests and parts orders on Friday, 7/31 and Monday, 8/3. Feel free to contact us using the Online Support Request Form. We will respond to emails and order inquires as quickly as possible upon reopening. Thank you for your patience and understanding.

Important Notes

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We are happy to assist you with basic questions regarding things like routine maintenance, troubleshooting, etc. Please understand however, we cannot provide detailed technical or proprietary information. We also request that you treat our hard-working Customer Service representatives with respect. We will not respond to submissions that contain vulgar language or are abusive to our staff.

Be sure to check your spam filter for emails from @ruger.com. Some of our customers have reported not hearing from us and later discovered that our emails had been caught in their spam filter.

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About Us

Glenfield Firearms are manufactured by Sturm, Ruger & Co., Inc.

Sturm, Ruger & Co., Inc. is one of the nation's leading manufacturers of rugged, reliable firearms for the commercial sporting market. With products made in America, Ruger offers consumers almost 800 variations of more than 40 product lines, across the Ruger, Marlin and Glenfield brands.

For more than 75 years, Sturm, Ruger & Co., Inc. has been a model of corporate and community responsibility. Our motto, "Arms Makers for Responsible Citizens®," echoes our commitment to these principles as we work hard to deliver quality and innovative firearms.